Case Management

AquariumClaims is an innovative on-demand case management solution designed exclusively for the claims industry. Unlike traditional software, AquariumClaims is delivered over the internet eliminating the need to buy and maintain expensive computer hardware and software. Saving you money, it empowers your business to run more efficiently than ever before – and at a cost that is far lower than you might expect.

 The system offers best in class functionality that’s scaleable from a single user set-up to multi-office, multi-user deployments.  AquariumClaims is simple to customise so you can “point-and-click” tailor it to fit your needs. All you need is an internet connection. Nothing more.

Unprecedented performance

AquariumClaims raises your business efficiency to dramatic new levels. It also creates a quantum leap in the quality of your customer service.

Simply define your business processes and required timescales. AquariumClaims will do the rest. Documents are automatically produced. Incoming correspondence is bar-coded and stored without the need for paper files. Emails, even text messages, are customised and sent to individual clients.

 A full audit trail of events shows who did what and when – important when cases may last many months and worked on by several people. And if a claim falls behind your desired schedule, automatic alerts flash up the need for action.

 Adaptability in your hands

 We don’t just train your key people to use your claims process. We teach them how to modify it as well. Authorised staff can make adjustments as business conditions change. Modifications that would have demanded days or weeks of expert IT involvement, now happen quickly and without fuss.

Service not software

Forget software. Choose service. As a web-based, on demand solution, AquariumClaims leaves traditional software products standing. There’s no need to worry about purchasing and maintaining expensive hardware and software. You don’t need them. AquariumClaims is yours on-demand over the internet.